In a multi-tenant environment, you must be able to attribute every dollar of cloud spend to a specific customer or service tier. Without this showback/chargeback capability, you cannot accurately price your services or identify unprofitable customers.
Enforce tagging and allocation: Ensure spend is allocated to owners to drive accountability.
Implement Rightsizing: Use an optimisation backlog as part of your regular delivery cadence.
Establish Guardrails: Set up automated policies to prevent waste before it happens.
For deep dives into structuring cost accountability, look at RS-07: Landing Zones + FinOps for Cloud/MSPs: Protect Margin with Showback/Chargeback. To see how we help platforms secure foundations and control costs, read about UC-06: Cloud Landing Zone + FinOps. If you need a framework to establish these practices, review SVC-06: Cloud & Platforms.
GCC operators are moving beyond connectivity by exposing network capabilities via APIs, but the risk of building before validating is high. This guide outlines how to treat APIs as products, validate commercial demand with fintech and logistics sectors, and avoid the common traps of over-engineering before testing market viability.
