AI Literacy & Certification Programme (Responsible adoption)

The challenge this solves: AI adoption stalls when teams lack confidence and safe usage guidance; shadow AI risk increases and quality is inconsistent.

Project Info
Category digital

Potential verticals served

·        Telcos and ICT providers

·        Banks/insurers

·        Government

·        Large enterprises with shared services

Expected value (what improves)

·        Higher adoption with better output quality

·        Reduced risk via validation practices

·        Measurable productivity gains in selected workflows

Value signals to track (example KPIs)

·        Weekly active usage

·        Time saved per workflow

·        Reduction in unsafe usage incidents

LINKS → Services: SVC-03: Technology Innovation & GTM /SVC-05: Artificial Intelligence | Research Scenario: RS-09: Responsible AI for ICT: From Tool Use to Governed Productivity at Scale

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